Business Process Improvement (BPI)
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'Optimizing and Merging People, Process and Technology' What is BPI? Business Process Improvement (BPI) is an approach organizations use to review and redesign an existing process or to design a new process. Typically, a work process consists of a series of actions or steps that produce a product or service. BPI is used to analyze the current way of doing things and to determine whether there is a better way to design how the work gets done.
Our BPI Objective is to: - To locate and eliminate duplication of efforts, process tasks and steps
- Make tasks and work more transparent, controllable and monitor able
- Locate and reduce unnecessary cycle time delays
- Find discrepancies between the two similar distributed processes and Standardize process throughout the organization
- Streamline and consolidate forms and paper work
- Find opportunities for automation to further increase efficiency
BPI is used for: - Analyzing how effective a current process is at meeting customer expectation
- Integrating new requirements into existing processes
- Designing new processes
- Implementing new process that may provide higher performance
- New technologies or tools that could automate or simplify a process
- Implementing best practices and international standards
- Getting an updated set of customer requirements
- Determining if cost can be lowered and/or improve performance
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